Terms and Conditions

Terms and Conditions

Messaging Summary

By opting into our SMS messaging service, you agree to receive text messages from The Hearing Haven regarding Appointment Reminders, Customer Care/Support, Feedback Requests, and Office Notifications.

Types of Messages

The Hearing Haven text and email notification service sends four types of messages:

  • Appointment Reminders: messages regarding scheduled appointments.
  • Customer Care/Support: two way text conversations, including answering patient questions.
  • Feedback Requests: survey requests asking patients for reviews or experience feedback.
  • Office Notifications: important updates including changes to operating hours.

Message Frequency

Messages will be sent periodically based on your appointments and interactions with our office. Frequency may vary depending on the services you utilize.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details on messaging costs.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy at hearhaven.com/privacy-policy/ to understand how we collect, use, and protect your information.

HELP Instructions

Text HELP to (806) 726-7813 or email us at thehearinghaven@gmail.com for assistance.

Stop Instructions

To opt out of SMS messages, text STOP to (806) 726-7813. You will receive a final confirmation message and no further messages will be sent unless you opt back in.

Consent

By continuing to use our SMS messaging service, you acknowledge and agree to these terms.